Rich Casino has been around for two decades and has shown to be a choice for those looking to engage in online casinos. Though there have been problems with managing player complaints in the past, Rich Casino has taken steps to address their concerns. Overall, for a casino that has been around for long, there are areas they are still lagging.
Software and Games
The software you’ll find Rich Casino using includes Microgaming, Betsoft, IGT (WagerWorks), and Habanero, Parlay, Rival, Pragmatic Play, and Visionary iGaming. The games are available on instant-play with mobile-friendly versions available. You, therefore, don’t require a download to enjoy the games across multiple devices.
The primary focus for Rich Casino is slots. They make up a majority of the games available at 720 out of the 850+ games available. Other games a person can enjoy include table games, video poker, and live casino games. You can also expect to enjoy your standard games of roulette, blackjack, bingo, craps, scratch cards, keno, and baccarat and until recently, races. The site itself is interactive with themes to match players’ tastes.
Deposits and Withdrawals
As with other casinos, there are plenty of deposit choices available, but withdrawals are much less. To put money into your account so you can start playing you can use Bitcoin, American Express, Bank Wire Transfer, Visa, EcoPayz, QIWI, Skrill, WebMoney, Sofortuberwaisung, Cashlib, AstroPay Direct, MasterCard, UPayCard, Flexepin, Neteller, Money Transfer, Paysafe Card, Entropay, iDEAL, POLi, Neosurf, AstroPay Card and Easy EFT.
Withdrawal methods are restricted to Bitcoin, Ethereum Bank, wire and money transfer, Skrill, Neteller, and EcoPayz. It takes between zero and 24 hours to receive money to your e-wallet after a withdrawal, zero to five days for bank transfers and between one and seven days to get your check. Debit and credit cards are not offered. The withdrawal pending time is quite long, with players having to wait 72 hours to access their winnings. The withdrawal limit is $4000-$35000 weekly, dictated by the level of your VIP status.
Customer Support and License Information
There’s a 24/7 live chat function available on Rich Casino when logged in, with response time being a few seconds to some minutes. They also have an email firstname.lastname@example.org that anyone can reach them on. Languages that Rich Casino supports are English, Spanish, French, German and Portuguese.
Rich Casino is licensed under Curacao eGaming in Curacao and owned Celicorp Limited. The site itself has been around a lot longer than its peers, having begun running in 2008. Their affiliate program is Revenue Giants.
For an online casino that has been around for two decades, you would expect a broader range of software and games to keep up with competition from emerging sites. That said, they are considered trustworthy with their track record but could do more to attract players.
- Reputable software providers run mobile friendly games
- Offer checks as a withdrawal alternative
- Live chat available to players 24/7 and multiple languages
- Accepts cryptocurrency
- Limited banking options