This is a casino that mainly focuses on Bitcoin users. Direct N.V established it in December 2016. The website adopts a cartoon-like design which makes it attractive to visitors. The casino provides a user-friendly environment for gamblers to enjoy their time on it. Here is more!
Software and games
Megawins Casino works with different software developers to improve your gaming experience. They use software companies such as NetEnt, Betsoft, SoftSwiss, Amatic, Game Art and iSoftBet. Numerous developers are responsible for providing plentiful and diverse games to keep you entertained for hours.
Players can access more than 600 slots divided into different categories. Some of the game categories include video slots, table games, video poker, and specialty games. Though they offer live games, they only come in only three tables. Newbies to the casino get a 110% welcome bonus and tournaments.
The interface is well organized allowing you to review all of your options comfortably. The software developers make the casino mobile as you can access it through your smartphone or tablet. This platform also offers most of the games to avoid feeling limited.
Deposits and withdrawals
Though the main payment option available here is Bitcoin, you can also use e-wallets, debit cards, and credit cards, Neteller, Skrill, and Bank transfer. A lot of online betting casinos are moving away from the traditional means of payment, but Megawins casino still makes use of them.
They provide instant deposit and withdrawal opportunities without charging any extra costs. The minimum deposit for the Bitcoin option is 1mBTC. It does not put any requirements when it comes to making withdrawals. This means that you can withdraw as much as you have won without any limitations.
Customer support and license information
Megawins casino provides customer support in the form of a live chat facility. The chat is however not instant, and you may experience some delays as you try to reach a customer care representative. Try leaving your email address and wait for their response if you are experiencing a delay.
The website fails to avail any phone number or email address for you to contact the casino’s agents. This is limiting to customers who need instant feedback. Though the representatives are friendly, they take long before attending to customers. Curacao eGaming has licensed the casino.
The use of multiple software providers makes Megawins casino offer a variety of games for customers. They may focus on Bitcoin users but still don’t limit players who use other traditional means of payment. Megawins casino is ideal for video poker and slot players but limits players who enjoy multiple live dealer games.
Despite these strongholds, they should work on improving customer support experience. It is a shame that you can only reach them through live chat which does not even offer fast response. They should also add more bonus programs and lower the wagering requirements tied to bonuses.
- Instant play
- Numerous games
- Live chat works around the clock
- Financial data protection
- Live casino
- Limited customer support options
- High wagering requirements
- Limited live games