Black Diamond Casino Review

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270 User Reviews

Introduction

Finding a casino with all the right features can be hard. Some exploring can, however, help you get one that is close to what you are looking for. Let us go through the black diamond casino to help you assess if it is an ideal choice.

Software and games

The Deckmedia Group established this casino in 2009. The website features a luxurious theme to attract players. Topgame software providers power the casino. They provide you with numerous games in different categories for you to enjoy. The founder also incorporates other software suppliers such as Pragmatic Play, Visionary iGaming, and Octopus Gaming.
You can access more than 100 games from the website. Black diamond casino focuses on slot games though it also offers other games. It provides three reel or five reel slots. Video slots such as Grave Grabbers slot, Fruit slot, and Tropical punch slot also exist.
Table game lovers can choose games like roulette, assortment card, and baccarat. It is unfortunate that the video poker selection is not as large as what you may get from other online casinos. Feel free to play the games directly from your browser or use the mobile casino. Though the mobile app allows you to play on the go, it offers limited games.
The software platform gets audited frequently to ensure that the games are fair. TST Company conducts these audits to show that the technology behind this software is random. It is a transparent casino because it provides players with records of play upon request.

Deposits and withdrawals

Not all casinos accept Bitcoin, but Black diamond casino does not limit you when it comes to payment options. For newcomers, the first step is opening your account then choose your currency. You then need to make a deposit using payment options such as MasterCard, Visa, Maestro, and American Express.
The casino requires some personal documents before you can cash out your winnings. Ensure that your passport, national identity card, and passport details are in order. You can withdraw your funds using bank wire, Skrill, Neteller, and EcoPayz. They also accept different currencies thus increasing flexibility for players.

Customer support and license information

The casino supports its customers through a live chat facility which operates around the clock every day. This casino stands out from the rest since it provides four email addresses for you to raise your concerns and get a quick response.
If you don’t reach them through live chat, feel free to send them an email. They, however, fail to offer telephone support which is a limiting factor. They provide their services in different languages accommodating all players. The jurisdiction of Curacao has licensed the casino.

Closing thoughts

Black Diamond casino may have existed for a while in the industry, but it needs to make some improvements. Though they offer 24/7 live chat facility, they should include a phone line for direct communication. They should also work on the mobile app and make it friendlier to customers.

Pros
  1. Offers welcome bonus
  2. Accepts Bitcoin
  3. Uses different software developers
  4. 24/7 customer support
  5. Use different languages

Cons
  1. Does not provide diverse games


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